Pricing that fits how your customers actually chat
Choose a plan built around real WhatsApp conversations — not seats or guesswork. Start free, scale into automation, and pay Meta's conversation rates with zero markup surprises.
Neptalk Assistant
Online nowPro plan quote
Transparent pricing, zero guesswork
Every plan includes the official WhatsApp Business API. Upgrade as your broadcast volume and team grow.
Prices exclude GST. Additional agents on Basic and Pro are billed at ₹750/agent/month.
How conversation charges work
WhatsApp bills per 24-hour conversation, grouped into four categories set directly by Meta. Neptalk passes these through as-is.
Marketing
₹0.88
Promos, offers, and broadcast campaigns you initiate.
Utility
₹0.125
Order updates, reminders, and account notifications.
Authentication
₹0.125
OTPs and identity verification messages.
Service
Free
Replies inside the 24-hour customer support window.
Every feature, side by side
Everything Neptalk's WhatsApp automation runs on, from broadcasting to CRM sync — see exactly what's included on every plan below.
| Feature | Free | Basic | Pro | Enterprise |
|---|
See what you'd pay before you commit
Slide to your expected contact list and monthly message volume — we'll recommend a plan and a rough monthly estimate.
Enterprise-grade messaging, without the enterprise setup
Verified business messaging
Message customers from your verified number with the official green badge.
No-code chat automation
Build chatbot flows visually — no developer required.
98%+ delivery rate
Reach inboxes reliably with up to 5x the engagement of email or SMS.
Secure and compliant
End-to-end encrypted, GDPR-aligned, and policy-compliant by default.
24/7 dedicated support
A real team guiding you from setup through scale.
Free migration
We move your contacts, history, and chatbot flows at no extra cost.
Shopify and WooCommerce
Sync orders, carts, and customers without custom code.
CRM ready
Connect HubSpot, Zoho, Salesforce, and Pipedrive out of the box.